At 2710, we strive to ensure your complete satisfaction with our products. Our hassle-free return policy is designed to give you peace of mind with every purchase.

*Standard 14 Day Returns*

Our hassle-free 14-Day Money-Back Guarantee is sure to give you peace of mind. Changed your mind? If you aren’t delighted with your purchase, you can return a product within 14 days, and we will happily refund the purchase price (excluding shipping). Products need to be returned in their original packaging.

*Extended 30 Day Returns*

If you need a bit more time, you can return a product within 30 days of the purchase date. Please note that products must be returned in their original packaging and condition to qualify for a refund.

*Extended Christmas Returns Policy (UK Only)*

To make your holiday shopping stress-free, any purchases made between 15th November and 24th December 2024 can be returned within 30 days. For purchases made from 25th December onwards, our standard 14-day return policy will apply.

*Return Process*

1. *Initiate Return:* Contact our customer service team at info@2710london.com to initiate a return. Please provide your order number and details about the item you wish to return.
2. *Return Authorization:* Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return your item.
3. *Packaging:* Securely package the item, including all original packaging and documentation, and clearly mark the RA number on the outside of the package.
4. *Shipping:* Ship the item to the address provided in the return instructions. We recommend using a trackable and insured shipping service, as we are not responsible for items lost or damaged in transit.

*Refunds*

– *Processing Time:* Once we receive your return, our team will inspect the item to ensure it meets the return criteria. This process typically takes 5-7 business days.
– *Refund Method:* Refunds will be issued to the original method of payment. Please allow additional time for the refund to appear on your statement, depending on your financial institution.

*Exchanges*

– *Availability:* If you wish to exchange an item for a different size or style, please contact us at info@2710london.com. Exchanges are subject to product availability.
– *Process:* Follow the return process outlined above to return the original item. Once we receive and inspect the item, we will process the exchange and ship the new item to you.

*Defective or Damaged Items*

– If you receive a defective or damaged item, please contact us immediately at info@2710london.com . We will provide instructions for returning the item and will cover the cost of return shipping.
– Upon receipt and inspection of the defective or damaged item, we will offer a replacement, repair, or full refund, including shipping costs.

*International Returns*

– For international returns, the same policies and procedures apply. However, please note that shipping costs, customs duties, and taxes are non-refundable.
– We recommend using a trackable and insured shipping service for international returns.

*Contact Us*

If you have any questions or need assistance with your return, please contact our customer service team at info@2710london.com . We are here to help and ensure your satisfaction with our products.

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to this Return Policy.